Posted by on Mar 23, 2012 in Courses | Comments Off


NCTVET/NVQJ – Certifiable programmes (10-12 weeks) include:

  • Pest control management
  • Landscaping and Grounds Maintenance
  • Customer Service
  • Housekeeping (Room Attendant)
  • General Office Administration
  • Data Operations

IWED-Certificate courses (6-8 weeks) include:
  • Cleaning Techniques for Janitorial Services
  • Workplace Education
  • Medical Office Administration
  • Introduction to Supervisory Management
  • Workplace Professionalism
  • Reception Operations
  • Office Attendants
  • Food Handling Practices and Procedures
  • Occupational Health and Safety for Industry
  • Inventory and Purchasing Management
  • Home Management
  • Introduction to Cashiering
  • Stress Management

One-Day Courses Include:
  • Basic Principles of Corporate Events Planning
  • Introduction to Media and Public Relations
  • Telephone Skills & Customer Care
  • Client Relationship Management
  • Making Effective Presentations
  • Financial Management & Budgeting
  • Conducting Effective Meetings
  • Introduction to Policy Writing
  • Personal Development for Women
  • Personal Development for Men


IWED offers courses that are geared to a wide cross-section of individuals, including:

  • Pre-university students
  • Front-line employees in restaurants, offices and supermarkets (cashiers, office clerks, waiters/waitresses, receptionists, bearers, security guards, etc.)
  • Food handlers in supermarkets, restaurants and offices
  • Aspiring housekeepers/ room attendants
  • Service station pump operators, messengers/couriers, drivers, handymen
  • Frontline supervisors in hotels and restaurants
  • Employees entering the workforce for the first time
  • New and practicing receptionists and clerical assistants
  • Landscapers, gardeners, grounds maintenance
  • Household helpers
  • Self employed Individuals
  • Others- workplace specific course will be designed on contract